These terms and conditions are valid for shopping in the internet shop LK/minilab (www.lkminilab.com).
Mgr. art. Lucia Betinská Kováčiková
DIČ – 1079323014
Purchasing the goods on this website the buyer agrees with these terms and conditions, which apply to all relations between the seller and the buyer when concluding a lease contract and also for potential complaints on goods.
The General Terms and Conditions of LK/minilab apply to all offers, products, orders, agreements and deliveries. By ordering an article you agree to these conditions // SHIPPING + RETURNS POLICY//
Clause 1. | General
1.1 The General Terms and Conditions of LK/minilab (now called Conditions) apply to all offers, products, orders, agreements and deliveries of LK/minilab. By ordering an article you agree to these conditions.
We may from time to time change the terms that govern your use of our Site. Your use of our Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Clause 2. | Agreement and Order
2.1 The agreement becomes binding at the time you place your order in the online order form. LK/minilab will process your order after you have paid. Until that time LK/minilab will remain the full owner of the articles.
2.2 To confirm your order you will receive an email to the email address that you provided. If you accidentally do not receive an e-mail, your order is still operative.
2.3 Images on the website can always be slightly different from reality.
2.4 All prices are displayed in Euro and include VAT.
2.5 LK/minilab has the right to refuse an order and dissolve an agreement.
2.6 LK/minilab has the right to change texts and images on the website, without giving notice first.
Clause 3. | Approval Period
3.1 LK/minilab strives that all costumers are happy with their purchase. However, we advise you to check your article within 14 workdays after reception of the goods. If something is not good or you are not satisfied with your purchase you can return it within 14 days. Fill in the online contact form and we will contact you as soon as possible. We will tell you how and where to return your article.
Clause 4. | Warranty
4.1 LK/minilab advises her customers to check all articles within 14 days after reception of the goods. Check the delivered quantity and quality of the article. If there is something not correct you can return the article within 14 days to LK/minilab.
4.2 After the approval period of 14 working days - Clause 3.1 – LK/minilab is not obliged to repair or exchange the article free of charge.
Check Clause 5. to see the conditions for returning or exchanging an article.
4.3 The warranty is void if the product shows a defect which is caused by improper use, if you or others have made or attempted to make changes to the product or used it in a way for which the article is not intended.
Clause 5. | Returns and Exchange
5.1 If you wish to return or exchange an article you can do this within 14 days after receipt. This policy is within goods which are made to order. Standard goods "in stock" adhere to the 14 days cancellation policy.
Fill in the online contact form where you notify that you wish to return an article.
5.2 The return and exchange of an article is only possible when the article:
- is in undamaged state,
- is not worn and/or used,
- includes the original and undamaged packaging.
LK/minilab reserves the right to refuse returned items.
5.3 If you wish to return an article please notify LK/minilab within 14 days after receipt by filling in the online contact form.
To make the process go as quick as possible record the following information on to the contact form:
- that you wish to return an article,
- product description,
- the reason for returning the item.
The refund, minus the shipping costs, will take place after receipt and inspection within thirty days.
5.4 If you wish to exchange an article please notify LK/minilab within 14 days after receipt by filling in the online contact form.
To make the process go as quick as possible record the following information onto the contact form:
- that you wish to exchange an article,
- product description,
- the article for which you wish to exchange.
Once we have received the article you want to exchange and we have checked it we will send you the new article.
Clause 6. | Damaged, Defective, Incorrect product:
6.1 If you received a damaged or defective product, or, the item that you received was not what you ordered, please contact LK/minilab immediately at , email@example.com
Please have your order number ready to provide when prompted.
Clause 7. | Privacy
7.1 LK/minilab takes your privacy seriously.
7.2 LK/minilab will not sell, trade, or rent your information to anyone.
7.3 LK/minilab Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site.
7.4 When you place an order at LK/minilab Online, we ask for your name, email address, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it.
7.5 LK/minilab uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.
Clause 8. | Shipment and Transport, Liability
8.1 Up to and including the delivery LK/minilab bears the responsibility for the order. After the delivery, the responsibility will be transferred to you.
Clause 9. I Reservation of Proprietary Rights
9.1. The proprietary rights of all goods delivered stay until full payment with LK/minilab.
Clause 10. I Place of Jurisdiction
10.1 All legal relations are exclusively governed by the Slovak law.
Clause 11. I Disputes
11.2 Do you have a comment or tip please fill in the online contact form. LK/minilab will contact you.
11.3 Do you have a complaint, please fill in the online contact form.LK/minilab will always try a to solve a complaint in consultation with you.
Payment is accepted through PayPal, Visa, Mastercard.